Ensuring we have a framework for managing and reporting safety, health, environmental impacts and our social and community involvement is an integral part of our business.


All of Cape’s operations are accredited to international standards, ISO 9001 (Quality) and OHSAS 18001 (Health and Safety) or their equivalents, as these standards are seen as a strong indicator of our commitment to operational excellence.

Furthermore, the vast majority of our operations are also certified to the ISO 14001 environmental standard. This accreditation is completed by an external organisation through a wide-ranging series of studies and audits of our global management systems. External reviews by the accreditation body are also reinforced by rigorous internal audit and inspection processes at local, regional and Group level.

Oversight of these processes is provided by the Group Health, Safety and Environmental function which actively monitors each aspect against the Group’s objectives. These processes are recognised as a key element of managing the risks to the organisation from health, safety and environmental issues. We benchmark our performance against available internal and external data, monitoring our overall performance with a range of key performance indicators (KPIs).

Impact on the environment

The UK Government established the Energy Savings Opportunities Scheme (ESOS) to implement Article 8 (4 to 6) of the EU Energy Efficiency Directive (2012/27/EU), which is a mandatory energy assessment scheme for organisations in the UK that meet the qualification criteria. Organisations that qualify for ESOS must carry out ESOS assessments every four years. These assessments are audits of the energy used by their buildings, industrial processes and transport to identify cost-effective energy saving measures.

We have measured energy used in our depot network and transport fleet since 2010 as part of the Achilles verified Certified Emissions Measurement and Reduction Scheme (CEMARS); as a result, complying with the requirements of ESOS was straightforward.

Environmental reporting

We are pleased to report greenhouse gas emissions (GHG) in a manner consistent with UK legislation for 2016. The emission categories captured within the definitions which are applicable to the Group and which are material are:

Scope 1 – Direct GHG emissions. The scope applicable for the Group focusses on directly purchased fuel for our transport fleet, ancillary equipment fuel usage (compressors and generators), heating oil or gas for space heating boilers and process emissions from our polyisocyanurate foam production facility in Abu Dhabi

Scope 2 – Electricity indirect emissions. The applicable scope covers electricity purchased from the respective local suppliers for site, office or accommodation camp usage.

Scope 3 – Other indirect GHG emissions. The significant scope applicable to the Group includes provided services, goods and raw materials. The largest material GHG emissions factor is the worldwide transportation of personnel by air.

Throughout the year we capture the relevant data on the Group’s health, safety, security and environment web-based system, MyOsh. This data is captured at a local country level and uploaded into our global system in line with the UK Government’s guidance on how to measure and report GHG emissions. The results are reported below.

Greenhouse gas (GHG) emissions

CO2e kg


2016 CO2e

2015 CO2e

Scope 1 (direct GHG emissions)



Scope 2 (electricity indirect emissions)



Scope 3 (other indirect GHG emissions)



Total gross emissions



Intensity Ratio



Notes: The Intensity Ratio is defined as: total CO2e kg/total man hours worked, as this measure is deemed the most relevant to the Group’s operations. Scope 1 includes fuel vehicles (litres), fuel other (litres), units electricity (kWh) and units of gas (kWh). All major geographies within the Group’s international operations are included in the reported data. The data was converted into the CO2 equivalent using calculations provided within the ‘2016 update of UK Government Conversion Factors for Company Reporting GHG conversion factors’.


We have reported on all of the emission sources required under the Quoted Companies Greenhouse Gas Emissions (Directors’ Reports) Regulations 2013.

The overall result for the Group was a 3% increase in the calculated Intensity Ratio (the ratio of CO2 emissions expressed against the level of activity of the business which is best measured in number of hours worked by our employees) for the year when compared to 2015. There was a larger overall increase in the absolute level of CO2 emissions of approximately three million kilogrammes (6% increase) for the Group as a consequence of relocating our people in order to deliver on our contractual commitments.


Employment opportunities

With over 16,000 employees worldwide, we impact significantly on local labour markets and, wherever practical, employment opportunities are made available to local communities.

Supporting local communities

Cape continues to support local communities wherever possible. For more than a decade, we have developed a successful partnership with two foundations within Manila: The Children’s Joy Foundation with its mission to reach out to neglected, abandoned and orphaned children; and the SMILE Foundation for children with facial abnormalities. Elsewhere, Cape Australia has donated to ‘MATES in Construction’ which is a charity established in 2008 to reduce the high level of suicide among Australian construction workers, while Cape UK has developed a number of communication champions across its business to identify campaigns to support national and local charities, including a local heart charity in Linlithgow; the Great North Children Hospital and the sick children hospice in the North East of England.

Human rights

The Group has a policy to operate in accordance with the Universal Declaration of Human Rights and take account of other internationally accepted human rights standards.

Business ethics

Cape operates in a wide range of countries across the globe. It is our policy to always conduct business in accordance with applicable local laws and regulations. However, we seek to ensure that there is a common standard of business integrity and ethics across all its businesses and operations, which will, in many instances, result in Cape operating well above local law and regulatory standards in certain jurisdictions.

Business integrity and ethics, particularly with regards to anti-bribery and anti-corruption policies, are increasingly important to regulators, customers and other stakeholders, including employees, who rightly require assurance that we operate a safe and sustainable business. Maintaining a good reputation is therefore of critical importance.

Compliance training is provided to employees to support their understanding of, and commitment to, Group policies in order to ensure that employees adhere to the common standards of business integrity and ethics. The training includes the training of managers in their responsibilities for employees, commercial contracts and structures, and for the protection of Group assets and is delivered across our operations through online training programmes as well as face to face seminars and individual training. The Group’s anti-bribery and anti-corruption policy applies to all Group entities, employees and third parties engaged by the Group and adheres to the standards set out in the UK Bribery Act 2010. Employees are required to complete online anti-bribery and anti-corruption training, while every six months, senior managers within each of the Group’s business units certify detailed questionnaires that cover (amongst other things) their unit’s business conduct and regulatory compliance.

We operate a confidential whistleblowing procedure that has been outsourced to an external service provider which encourages employees, workers or any other persons to disclose concerns relating to any forms of malpractice such as fraud or other illegal or improper conduct. Any whistleblowing allegations are routed directly to the Group General Counsel, who independently investigates the matter with the assistance of the Compliance and Investigations Manager. 

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